All deposits are nonrefundable. Deposits may be transferred to a new reservation date during the calendar year. Excessive changes will incur a minimum $10 service fee.
We cannot be held responsible for inclement weather, illness, work schedules, or other situations affecting our guests. We adhere to our cancellation policy regardless of circumstances. If you need to cancel your reservation, you may email us at email@example.com or you may call the office at (870) 735-9770. Please contact the office before the deadlines listed below. Do not consider your reservation cancelled until you receive a cancellation email.
- RV/Tent: 48 hours’ notice. Notify the park by 1:00 PM two days before your scheduled arrival.
- Group/Rally: 7 days’ notice. Notify the park by 1:00 PM a week before your arrival.
- Extended stays and reservations made after these deadlines require nonrefundable deposits. Please notify the park as soon as possible to cancel.
- No shows are nonrefundable. Your confirmed reservation will hold your site until 10:00 AM on the day following your scheduled arrival date. If you have not made special arrangements with the park by then, your reservation will be released without refund. Please contact the office to avoid this situation.